Skip to main content
Access keys Home News Site map Site help Complaints Terms Contact us

Introduction to the Care Act FAQs

Welcome to the South Gloucestershire Council Care Act FAQ edoc.

This is our new way of providing information in an accessible and updated format. It allows you to translate the document into a number of languages, change the look to ease reading and to share it with others. You can find out about edocs and how to use them by clicking on the Help link at the top of any page.

These frequently asked questions (FAQs) provide answers to questions you may have about the national changes the Care Act will bring and what they mean to people in South Gloucestershire and their carers. They cover the main Care Act changes being introduced in April 2015.

The FAQs will be updated based on feedback we receive from the public, our staff and stakeholders about the questions you want answers to, as the Care Act changes happen from April 2015.

Please give us your comments on how helpful these FAQs are to you, questions you have that you haven’t found the answers to, or inform us of any inaccuracies or problems with broken links: Email

Note: this email address is for feedback on the Care Act frequently asked questions only. To contact the council regarding any safeguarding concerns or individual care and support needs including eligibility and assessments call 01454 868007.

You can view the contents page at any point using the ‘Contents‘ link at the top of each page. This will take you to the topics that most interest you.