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Appendix two – what is currently in place to support carers funded by the council, the CCG and other sources

Over the three years of the strategy it is expected that some services and support to carers may change and that there may be revised levels of financial support available.

Services provided or funded by South Gloucestershire Council

Support for all carers – delivered mostly, but not exclusively, by the Carers Support Centre. Provides a wide range of support for carers of all ages, including information, casework support, and volunteering opportunities.

The Carers’ Register, Connecting Carers  to enable identification and communication with carers. Held and developed by the Carers Support Centre.

Volunteer sitting services – free, volunteer sitting services are offered by the Carers Support Centre.

Carers’ emergency card – initially administered by the Carers Support Centre, offers peace of mind to carers should they be taken ill while out. Increasingly a vehicle for offering discounts to carers. The council emergency duty team provides emergency support if the carer is unable to care, until a longer term solution is arranged.

Carers’ groups – a network of carer led groups are funded by the Council. Includes groups for people from the Chinese and South Asian communities.

Social opportunities for carers – Time for Carers receive funding to offer social opportunities to support carers.

Carers’ open meetings – provided by the Carers Support Centre twice a year, they offer an opportunity for carers to come together, get information and get their voices heard.

Carers’ Assessments, Getting Help and Connected – this is carried out by staff from the Carers Support Centre.

Direct payments – following assessment, one off or ongoing carers’ direct payment can be arranged, if the carer’s needs are not met by universal services.

Support for the cared for adult, young person or child – the council assesses the need of the cared for person and can provide packages of support which give a break to the carer, including sitting services, short break funding and the provision of equipment and assistive technology.

Carers’ planned emergency breaks – support for the cared for person if a carer is away from the home for a short period.

Support for young carers – a range of evolving support is supplied by the Carers’ Support Centre, including courses for young carers, supportive activities and the chance for young carers to make their voices heard. Assessments are provided in the council by the access and resource team (ART).

Advocacy services – carers may access advocacy services currently offered by the Care Forum.

Health Team – The Carers Support Centre team work in GP practices and hospitals to raise awareness of carers’ issues and promote the identification and support of carers, as well as working with individual carers.

Short Intensive Night Sitting Service – offers night sitting services to carers who are at risk of hospital admission, or if the cared for person is at risk of hospital admission.

Support to carers of people with learning difficulties – currently funded through the Learning Difficulties Partnership Board, for carers to make their voices heard and receive peer support.

Support to carers of people with substance misuse issues – carer support is part of the package of support for people with substance misuse issues, which is being re-tendered in 2017.

Programme of support for carers of people attending Paul’s Place – including one to one support, peer support and events.

Support for carers of people affected by stroke – the Bristol Area Stroke Foundation provide support to carers and run a regular stroke café for stroke survivors and their carers.

CURO social prescribing service – a GP based service which supports patients to get out, meet new people and be more active.

South Gloucestershire Wellbeing College – The Wellbeing College offer a range of free courses and taster sessions, to boost wellbeing.

Support to people caring for people with dementia – services are funded by the council and the CCG. The Alzheimer’s Society offer carer support through their dementia support workers, as do Sirona Care and health’s dementia advisors in Filton, Patchway, Almondsbury and Thornbury. There are also Memory Cafes, Singing for the Brain and carers’ groups. Information about the support available can be found in the Dementia Guide to Services, Living Well with Dementia roadshows and the Real Life with Dementia – Hints and Tips for Carers course.

Clinical Commissioning Group Support to Carers

The following services are commissioned by the CCG:

Carers’ Breaks – The clinical commissioning group contributes to the council budget for carers’ breaks, offered via carers’ direct payments.

Talking therapy services – offer a range of short term therapeutic interventions to help people recover from less complex mental health problems and to learn skills and techniques which will support their ongoing wellbeing.

Courses for carers – a programme of courses are offered by the Carers Support Centre, funded by the NHS.

Sirona support to carers

  • A partner in the Hints and Tips for Carers’ Course for carers caring for people with dementia.
  • The staff Dementia Interest Group raises awareness about the support available to carers, with information, leaflets and tools from the Carers Support Centre helping staff in supporting carers.
  • Engaging and hearing from carers – hearing carers’ stories through 1:1 interviews about their experiences of caring and of working with Sirona; sharing the outcomes and learning across Sirona from engaging with carers within the community resource centres as part of the Butterfly accreditation with ‘Dementia Care Matters’; capturing feedback from carers using the Friends and Family cards; participation in open carers events.
  • Membership of the Carers’ Advisory Partnership
  • Following a review of the carer experience of the End of Life Service, Sirona offers a range of leaflets developed to support carers and people at the end of their life to help improve communication between staff, service users and carers; a new carers’ booklet being produced with the support of Dorothy House Hospice; the piloting of a feedback questionnaire across three district nursing teams.
  • A range of information on line for carers.
  • Sirona staff based in hospitals are receiving training from the Carers’ Support Centre Hospital Team about referral pathways.

Avon and Wiltshire Partnership Trust, North Bristol Trust and University Hospitals Bristol NHS Foundation Trust – all provide support to carers, in a variety of different ways, and work with partner agencies to develop support for carers.

Support funded from other sources

Carers in paid employment – a test and learn project at the Carers Support Centre, funded by central government to support working carers and employers to keep carers in work.

Young adult carers – a project at the Carers Support Centre to support young carers and young adult carers aged 16 – 25 who aren’t in employment, education or training.

Jobcentre Plus – support for carers looking for employment.