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Strong Partnerships in a Developing Local Market

Exploring and agreeing with our stakeholders “what sort of lives do people who need support or services want to live?” and “what services should we provide to help them achieve that?”

Action:

Decide our post-2014 Home Care Procurement Model.

Update:

Model approved by Adults and Housing Committee on 1 May 2013

Action:

Launch a new Service Delivery Forum for Home Care/Community Services – and consider the lessons for the Care Home market.

Update:

The new Service Delivery Forum for providers of home/community based social care services was launched in September 2013

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Action:

Adoption of the Health and Wellbeing Strategy and development of action plans beneath it.

Update:

Our Health and Wellbeing Strategy was adopted in June 2013 and has since been complemented with an Action Plan including measures of success. A revised and more consistent planning and engagement framework now sits beneath Health and Wellbeing Board.

Action:

Consider/pursue opportunities to jointly or lead-commission services in partnership with the NHS and neighbouring councils (supported by our staff as a priority)

Update:

This agenda will be delivered through the implementation of the Better Care Fund.

Action:

Further develop our Market Position Statement and agree market development and intervention strategies – to include addressing areas of the market that need to develop capacity and/or flexibility to respond to demand/needs (supported by our staff as a priority)

Update:

Market Position Statement prepared and published in March 2014

Action:

Consider/appraise options for the development of an all age e-market for services such as Social Care and Voluntary Services

Update:

Commissioners from across South Gloucestershire, Bristol & Bath and North East Somerset have been exploring options and opportunities associated with the development of an e-marketplace, the development or replacement of ‘Well Aware’ and links to the Local Offer. No firm decisions have been made at this time.

Action:

Develop a new Service Quality Framework

Update:

A new Service Quality Framework was developed and launched in partnership with providers at our Service Delivery Forum.

Action:

Develop the independent and voluntary sector market alongside our vision for self -directed support – providing opportunities for people to pursue community based alternatives to council services

Update:

We have worked with the voluntary sector on a range of projects such as Downend Connect in collaboration with Downend & Bromley Heath Parish Council, Sporting Memories, the South Gloucestershire-wide Precious Time scheme, the development of a Men In Sheds and ‘knit and natter’ groups. All of these flourishing approaches have encouraged more people to access community based support.