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Making safeguarding personal

Making safeguarding personal questionnaires are given to service users after their involvement in the safeguarding process.

This helps us to hear the views of people we work with and change practice where themes emerge.

In 2016-17 we learned the following:

  • 96% understood why the worker came to see them
  • 92% felt listened to
  • 35% thought something could have been better
  • 96% knew what would happen and their choices
  • 88% were kept up to date.

How service users felt about their visits