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Promote a learning and improvement culture which responds to identified developments and actions

What has been achieved

The SAB’s multi-agency programme of training courses has continued to be in place, offering all employers in South Gloucestershire access to a “core” pathway of safeguarding adults training for their workforces.

We have developed new training as part of the ‘offer’, including human trafficking and modern slavery, hoarding and self-neglect, and ensured existing courses are updated to meet changing needs.

All courses have been attended by significant numbers of staff from agencies across the statutory and independent sectors. 675 professionals have received training.

We also offer agencies the opportunity to buy in single-agency safeguarding training, via the council.

Together with Bristol SAB we have held Safeguarding Adults Conferences (in spring and autumn 2016), with over 250 delegates attending in total.

We have promoted a new Trained Trainer Network for employers to deliver training at ‘Alerter’ level, within their own organisation, quality assured by the SAB. The new network is getting started in 2017.

We have also continued to coordinate a programme of Mental Capacity Act training for all local organisations to access; this consists of four different half-day training modules. Over 320 staff attended these in 2016-17.

Feedback from employees who attend all the main safeguarding training is very positive. Typically, around 97% of course delegates report the course they have attended was either Excellent or Good, and 89% that they felt they had learnt all, or most, of what they needed to.

We have started to make better progress in course attendees telling us what difference the training has made to the way they have subsequently done their jobs.

“The difference has been in myself – having that clearer understanding and knowledge has impacted my learning. This has started to be fed down and through the team. Everyone is questioning more about what they should be doing and how they should be doing it.”
“I have been looking at positive safeguarding and cascading this through supervision with my junior staff so that safeguarding is considered as a normal part of our role and not just when something goes wrong.”

Areas of weakness

There has been a drop in the number of people accessing the alerter training via the SGSAB. We want to investigate why this is. Also, we particularly want to understand why there are not more staff attending the multi-agency courses who work for local community-based (domiciliary care) agencies, to see if there are things we could do to encourage staff from this sector to access the SGSAB inter-agency courses.

While we have made improvements in the number of course attendees who are telling us what impact the training has had on their job roles, we want to do better still, so we can get an even greater understanding of how the training is making a real difference in people’s workplaces and their work with adults at risk of abuse.

2017-18 priorities

We will make sure all the training and learning that the SGSAB offers is accessible for local workforces and offers a choice of methods and a range of quality-assured learning materials. To do this we are going ahead with the new Trained Trainer Network that will enable employers to deliver single-agency ‘Alerter’ training that is consistent with SAB’s expectations and content, and can be delivered by quality-assured agency trainers. Each network member will report attendance data to us so we know more about what training is happening for staff.

We are also going to use the joint boards website as a place to host a wide range of resources to assist agencies, such as learning resources and materials, creative ways to lead safeguarding discussions/development work with staff; links to useful further information, online documents and sharing messages from the last local safeguarding workforce survey.

We plan to closely monitor the existing programme of training and make sure there are strong quality assurance processes in place to ensure the delivery and content of courses is right. We will also look at how to plug any gaps in the types of safeguarding training on offer and arrange new courses if needed, or adapt the existing courses to build new things into them. Examples might include training on coercive control and scams.

To help us do this we will coordinate a training needs analysis across all relevant local organisations to understand what the gaps might be. In some cases we might develop other types of training to meet a need, such as e-learning.

We are going to work more closely around training with the Safeguarding Children Board, arranging more shared learning and development programmes where it is best to do so. We will each identify shared issues and themes, to build on current crossovers in domestic violence & abuse, human trafficking and modern slavery. Examples could be parental mental health, drugs/alcohol and disabled parents.